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Frequently Asked Questions

What is the difference between NonScents and other odor control products?

NonScents products contain an oxidative agent that neutralizes and breaks malodor molecules, hence eliminating the root cause of the problem. More importantly, our unique polymer technology maintains the release of this active agent over months to achieve long-lasting odor control.

Many offerings on the market which claim to control odor are either fragrance based, i.e. using fragrance to mask smells, or using active carbon for passive physical absorption, which has a short life span and a weak effect on odor control.

NonScents technology has been extensively tested against other products on the market. The scientifically tested and proven formula is long-lasting and ready to neutralize even the strongest odor.

Is NonScents safe?

NonScents products are free from chemical additives, non-toxic, and biodegradable. They are absolutely safe to use for your pets and around the house.

Where are NonScents products manufactured?

All of our products are made locally in Seattle, Washington.

How do I use the Cat Litter Deodorizer?

NonScents Cat Litter Deodorizer is designed to be sprinkled on top of your usual cat litter. It works best when you start with a fresh litter box. If the bad smell is already overwhelming, NonScents won’t neutralize the existing odor molecules in the air. The product works upon contact with urine and feces to eliminate the smell, rather than covering it up with fragrance. However, if your cat has extra smelly urine and feces, we recommend you putting a thicker layer on top of your cat litter.

Do I still have to change my litter box every day?

Yes. Regular routine scooping once a day is highly recommended in keeping your litter box clean and odor free. NonScents Cat Litter Deodorizer is designed to be sprinkled on TOP of your freshly changed, regular cat litter.

Does the Cat Litter Deodorizer work with all kinds of litter types?

Yes, NonScents works with clumping, non-clumping, crystal and alternative litter materials. Many of our customers combine low cost litter with NonScents product to save money and have better odor control.

Does the Cat Litter Deodorizer work on solid wastes or just urine?

If the solid wastes are fully embedded in the litter, then our top layer of coating will neutralize all the smells. But in many cases, the solid wastes are not fully covered by litter. We recommend our customers to remove feces daily.

How is NonScents Cat Litter Deodorizer different from other deodorizer products?

Unlike many products on the market that use fragrance to mask foul smell, NonScents technologies attach malodors at their molecular level, eliminating the root cause of the problem.

Our product contains chlorine-based compounds at a sub- percentage level. The active ingredient is similar to compounds used in swimming pools and meat and poultry processing facilities. It may have a faint chlorine-like smell because of this, but we don’t add fragrance additives. After all, we are NonScents!

How long does a 16 oz Cat Litter Deodorizer bottle last?

If you have one litter box and one cat using it, one bottle usually lasts up to one month.

Where can I use the NonScents Odor Remover Spray?

Use it anywhere in your home you might find organic odors! Couches, pet beds, garbage cans, carpets where pets have had an accident, pee pads, gym bags, etc.

Is the Odor Remover Spray safe for fabric?

Absolutely! We still recommend you to test a small area to make sure no discoloration occurs.

Does the Odor Remover Spray work for urine stain on carpet?

Yes, but if the urine stain is concentrated, you need to soak the stain with NonScents spray for 30 minutes, then soak up excess liquid and allow to air-dry. Please pre-test fabric for possible discoloring.

Is the Odor Remover Spray enzymatic, like the other deodorizer sprays I've tried?

Nope, we use the same technology as our Litter Deodorizer. It’s a compound that breaks down odors at a molecular level – real chemistry, no enzymes!

How do I use NonScents Fridge Deodorizer?

Just place it in your refrigerator, preferably near produce or in drawers where you store fresh fruits and vegetables. NonScents not only eliminates odors in your fridge but also extends the shelf life of your produce by keeping it fresh longer.

Do I need to recharge the Refridgerator Deodorizer?

Unlike products that use activated charcoal which requires regular recharging, NonScents is maintenance free. Just leave it in your fridge, and it’ll do its work!

How often should I replace the Fridge Deodorizer?

Depending on the size of your refrigerator and the type of foods stored, we recommend you replace every 3 to 6 months.

How is NonScents No.2 Toilet Spray different from other toilet sprays?

Many products on the market use strong fragrance and oil to mask odors after you use the bathroom which often leave a pungent and unpleasant smell. NonScents spray uses our patent-pending technology to trap and kill those odor molecules. No more tropical fresh bathroom signaling to everyone who went no. 2!

What does NonScents No.2 Toilet Spray smell like?

There is a faint lavender fragrance that goes away very quickly.